Refund & Cancellation Policy

At Cloudly, we want our users to have a seamless experience.

Subscription Refunds:

  • All subscriptions are non-refundable after payment, unless there is a technical issue with our service.

  • Refund requests due to technical issues will be reviewed and processed within 7 business days.

Cancellation:

  • You can cancel your subscription anytime.

  • After cancellation, your account will remain active until the end of the billing period.

File Safety:

  • We recommend downloading your files before canceling your subscription.

  • Cloudly ensures your files remain safe and secure while your subscription is active.

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